SentiSquare and TRASK have formed a partnership where cutting-edge NLP technology meets digital transformation, business optimization and automation. This collaboration has great potential to help companies increase productivity and streamline customer communications.
For almost 30 years, global company TRASK has been designing and implementing IT projects for innovative companies and helping businesses digitize and optimize products. Along with IT solutions, it offers business know-how, specifically in the financial services, insurance, energy and automotive industries. In addition, it supports its customers in the transition to a customer-oriented approach.
"We are pleased to partner with SentiSquare to better support our customers and help them become more customer-centric businesses," says Martin Tomis, Head of Data & Analytics, TRASK
As part of the partnership, SentiSquare, renowned for its cutting-edge NLP technology, will provide the SentiSquare No-Code NLP platform, enabling the partner to offer its customers highly specialized analytics and automation of customer communications. The software will enable the processing of all unstructured customer care data, from which it will extract valuable insights that companies can use effectively.
The No-Code NLP platform has already streamlined the work of companies such as Kooperativa, Raifeissenbank, FTMO, Seznam.cz, Rohlík.cz and E.ON.
"At SentiSquare, we are excited to be teaming up with such an experienced and long-established company as TRASK. We see them as a solid partner with deep knowledge of digitalisation and innovative IT projects in various sectors. We believe that our advanced customer communication analytics will be the icing on the cake for their services." says Tomáš Brychcín, CEO, SentiSquare.
As part of the partnership, the two companies will deliver a total end-to-end digitized business process to their customers, which is complemented by highly effective NLP-based software.