We’re excited to announce the alliance of two technology companies, SentiSquare and ALCASYS, combining high-tech NLP technology designed for customer centres with a passionate approach to effective communication.
SentiSquare: We are a software company from Pilsen, renowned for our cutting-edge NLP (Natural Language Processing) technology. We’re a major player in the field of customer communication analysis and automation. Our No-Code NLP platform offers great help in data processing and increases the efficiency of communication in contact centres for companies such as Kooperativa, Raiffeisen Bank, Vodafone, and many others. As part of this partnership, SentiSquare will offer its cutting-edge technology to its partner to strengthen its product portfolio and enable it to provide highly specialised analytics and communication automation.
ALCASYS: We’re building a world where fast, quality customer support works through the collaboration of people and technology. Where customers are satisfied because requests are resolved quickly, no matter what channel they use to contact the company, and where operators enjoy their work because they can actually see how they’re helping people. We are your trusted partners for exceptional communication, not only offering innovative solutions but also building long-term relationships with clients. Our values of humanity, helpfulness, professionalism, and courtesy are the foundation of our success and mission. We’re constantly looking for new ways to bring more effective solutions to our clients, which is why we have joined forces with SentiSquare.
SentiSquare and ALCASYS share a desire to bring the best to our clients in the world of communications.
This alliance represents the synergy of two companies that complement and strengthen each other’s capabilities. Together we’re ready to open up new possibilities and take communication to the next level.