_natural language processing (NLP) employs artificial intelligence to simulate human ability to read and understand text.
_NLP is a way for computers to analyse, understand, and derive meaning from human language in a smart and useful way.
+precise for individual examples
+easy to understand and interpret
-domain and language specific
-impossible to cover all examples
+great at covering vast majority of examples
+language and domain independent
-some cases are hard to cover
-hard to analyze and interpret
extracting the most important parts of the text
extracting essential information
to combine the best of the two approaches
Regardless of the sector, every business today relies on large volumes of text information. Composed of internally stored organizational information such as emails, call centre transcriptions, customer information and feedback as well as external open source information and social media, this big data is largely unstructured and in a state of constant growth.
Our work starts when it is not in human capacity to read and sort data anymore. People should do what they are good at and leave machine work to machines.Process my data
Our algorithms can handle any written text. It does not matter in which language it’s written or if it contains grammatical errors or typos.
We understand the specific language of your industry, your clients and the channel they are using to communicate with you (emails, SMS, comments, posts, etc.)Process my data